Help Center
Ordering Process
Our ordering process is simple and convenient. Browse our hand-painted collection, select your desired items, add them to your cart, and proceed to checkout. Fill in your shipping details and payment information to complete your order. Once confirmed, your unique hand-painted clothes will be carefully packaged and shipped to your doorstep, ready to enhance your wardrobe with cosmic style.
Shipping Information
We offer worldwide shipping to ensure that customers from all corners of the globe can enjoy our one-of-a-kind hand-painted clothes. Shipping times may vary depending on your location. Once your order is dispatched, you will receive a tracking number to monitor the status of your delivery. For any shipping inquiries or assistance, feel free to contact us.
Returns & Exchanges
We understand that sometimes things may not fit perfectly or meet your expectations. If you need to return or exchange an item, please reach out to us via email within 14 days of receiving your order. Items must be in their original condition with tags attached for a hassle-free return process. Please do NOT return any item before informing us.
Quality Guarantee
Each hand-painted garment at Drew by Dew is crafted with meticulous attention to detail and quality. If you encounter any issues with your purchase, please contact us, and we will address your concerns promptly to ensure your satisfaction with our creations.
Care Instructions
Each hoodie and t-shirt in our collection is hand-painted with bleach, creating a unique, permanent design that won't fade over time. Unlike stickers or prints, the artwork becomes part of the fabric itself. To keep your garment looking great, simply follow the care instructions from the original manufacturer's label.
Contact Us
For any inquiries, feedback, or assistance, please don't hesitate to reach out to us. We are here to address any questions you may have, provide additional information about our products, or assist you with any concerns. Your satisfaction is our priority, and we are committed to ensuring a seamless and enjoyable shopping experience at Drew by Dew.